The Journey Company (TTC) has introduced the restructuring of its American gross sales pressure representing its premium and luxurious manufacturers underneath a single entity, The Velvet Assortment. Together with Crimson Carnation Resort Assortment, Uniworld Boutique River Cruises, Perception Holidays, Luxurious Gold and African Journey, The Velvet Assortment gross sales crew affords one complete useful resource of cross-trained TTC professionals throughout its premium manufacturers to serve the journey advisor neighborhood.
“As a corporation, we frequently consider our enterprise processes to make sure that we’re delivering the most effective options and help to our companions and visitors,” stated TTC spokesperson Ellen Bettridge, world CEO of Uniworld, in a press announcement.
“We need to be prepared to higher serve brokers catering to journey’s first returners: prosperous market clients who’re searching for completely deliberate, genuine experiences throughout the globe,” she added.
In accordance with Bettridge, The Velvet Assortment crew will mirror the best way journey advisors serve their clients, leveraging consultative promoting processes to supply real-time options to their journey issues throughout journey merchandise, experiences and locations. Internally, TTC says it builds upon synergies throughout the corporate—from coaching know-how, unified SalesForce accounts and a CSP-sales methodology “that promotes long-term buyer relationships.”
“It’s about relationship constructing and delivering excellent service throughout the journey spectrum from river cruising and guided holidays to luxurious inns stays and customized safari experiences. By optimizing info, we are going to develop into a single supply of serving to our journey companions ship the easiest now and into the long run,” stated Bettridge.
The brand new gross sales group will divide the USA into two distinct areas—east coast and west coast— and can roll-up underneath TTC model heads Ellen Bettridge of Uniworld, Jonathan Raggett, world CEO of Crimson Carnation Resort Assortment, Jon Grutnzer, president of Perception Holidays and Luxurious Gold and Sherwin Banda, president of African Journey.